For US returns:
- All returning merchandise need to be in their original conditions.
- Final sale items are not refundable.
- Item needs to be returned within 30 days of purchase date.
- Shipping charge from original order is not refundable.
- Please package item carefully and mail it to:
Wikitiki - Returns5901 Stresemann st
San Diego, CA 92122
We suggest that you include a tracking number as we cannot be held responsible for lost packages. Please check your shipping carrier for package delivery update.
- Place your new order for correct item.
- Return the exchange item. Exchange items need to be in their original conditions. If they are shipped back damaged, no credit will be issued. Please, don't be a Karen. We are a small outfit and cannot take back used or damaged items. Thank you for not abusing the system.